Macy’s has confirmed another wave of closures: 14 department stores will shut their doors in the coming months as the company continues to pare back underperforming locations and refocus resources on a smaller, stronger footprint.
The cuts are part of Macy’s multi-year “Bold New Chapter” strategy, first announced in 2024, under which the retailer plans to close about 150 stores nationwide while investing in and reimagining its best locations. The company has already closed dozens of stores — 66 last year — and says it will leave roughly 350 locations operating after the program is complete.
What the company says
In a memo to employees, Macy’s chairman and CEO Tony Spring described the moves as careful, data-driven decisions that aren’t taken lightly. The company told affected colleagues first and pledged support — including transfer opportunities where available, severance and outplacement assistance for those impacted.
Macy’s officials framed the closures as a trade-off: fewer, better-performing stores in which the company will invest more heavily — from refreshed product assortments and visuals to stronger staffing in high-traffic areas like women’s shoes and fitting rooms. Executives also point to improvements in net promoter scores, steady gains at Bloomingdale’s and continued strength at Bluemercury as signs the turnaround plan has traction.
The stores being closed
The 14 Macy’s slated for closure are:
- Fox Run – Newington, New Hampshire
- Livingston – Livingston, New Jersey
- Marley Station – Glen Burnie, Maryland
- Boulevard – Amherst, New York
- Crossroads Center – St. Cloud, Minnesota
- Rivertown Crossings – Grandville, Michigan
- West Valley Mall – Tracy, California
- Pittsburgh Mills – Tarentum, Pennsylvania
- La Palmera – Corpus Christi, Texas
- Northlake Mall – Atlanta, Georgia
- Triangle Town Center – Raleigh, North Carolina
- Grossmont – La Mesa, California
- Interstate – Ramsey, New Jersey
- Budget House – Tukwila, Washington
Retailers commonly run markdown and clearance events when locations close. Local reporting indicates liquidation sales tied to this round could begin in mid-January and run for several weeks, giving shoppers a chance to pick up steep discounts while teams manage inventory and fixtures.
Why Macy’s is reshaping its footprint
The retail landscape has been shifting for years: consumers split purchases across online channels, off-price competitors and specialty sellers. Macy’s answer has been to shrink where the business underperforms and double down on high-potential stores — the so-called “Reimagine” locations that receive more staff, refreshed merchandising and better in-store experiences.
Leadership argues this concentrated approach will let Macy’s accelerate growth in areas such as luxury and improve supply-chain operations. The company is also modernizing logistics; separate local reports say at least one distribution facility is winding down operations, a reminder that closures ripple through more than just storefronts.
For employees, landlords and mall operators, the closures matter in different ways. Store staff face transfers or job loss; mall traffic can dip when an anchor retailer leaves; and communities lose a familiar shopping option. Macy’s says it will try to ease transitions for colleagues, but the practical effects will vary by market.
The broader picture
Macy’s is not alone in tightening its national network. Many large retailers have been closing underperforming locations in recent years while redirecting capital to digital, experience and higher-return stores. For Macy’s, this is a bet that a smaller — but better-equipped — store base can deliver steadier, profitable sales growth.
If you're tracking whether a specific Macy’s near you is affected, the simplest step is to check directly with the store or the company’s customer-service channels. Notices also typically appear at affected locations with details on timing and employee support.
Change at scale rarely looks tidy. Macy’s is moving deliberately, trying to balance the immediate disruption of closures with longer-term bets on a leaner, more modern version of the department store many shoppers still turn to for big seasonal buys and fashion assortments.